recession

i am now on training mode again, SWEET!. haha. it was because i was transferred to a different account. my previous account with etelecare is closing by the end of march, its because of the recession in the US that's why they decided to close their sites here in the Philippines. but the good thing about it, etel was able to close a deal with a new customer, and they have opened a new account. so basically, i am under going training to handle warranty calls for AT&T. isn't that great?! haha. what a Blessing. and the training will run for about 3weeks to a month. and you know what, i am having a hard time with our opening spiel, its so long, and you have to say your complete name. huh! sooo hard. hahahaha. :D

one good thing about training is your in "petiks" mode. not that we're not doing anything, its just more relaxing, and fun! than taking in calls for more that 7hours a day. haha. and another good thing is we have a very witty trainor. our trainor now is sooo funny! and she's BRIL(short for brilliant, she always say that). i think as a trainor its a requirement to be a witty person, so that training wont be that boring and serious. haha. she's so fluent and she will just share anything under the sun, anything that will pop her mind, smart isnt it. wish i can be like that. haha. she's a good trainor, and hopefully we'll be good trainees too. haha. and will be able to master our systems before we hit the productions again and take in calls.

thats it, i just felt like sharing my thoughts. haha. :)

i love you pa.
Godbles.